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New Retail Internet Banking

Dear Customer, kindly note that the said section will be live and available for use from 18th August 2025. Until then kindly use the Old e-Banking.

Toll Free: 18002665555 / 1800229999  
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ATM & Branch Locator

Lodge a Complaint

  1. 1. For lodging General Complaint/Query/Request and Feedback, please Click Here
  2. 2. For Reporting Unauthorised/ Suspicious/Disputed Digital Transactions Click Here
  3. 3. Grievance Redressal Mechanism Flowchart Click Here
Sr.No. Related To Toll Free No. Dedicated Email ID of the Bank
1 For General Enquiries/Complaints
(24*7)		 1800 22 9999
1800 266 5555		 customerservicecentre@saraswatbank.com
corporatecenter@saraswatbank.com
2 For queries related to Visa Debit Card/Internet Banking/Mobile Banking
(24*7)		 022 41572070
022 69933333		 customersupport@saraswatbank.com
3 For Unauthorised Transactions (Fraud) 1930 or visit www.cybercrime.gov.in fraudreporting@saraswatbank.com
4 For Credit Cards
(24*7)		 18002669545 creditcards@saraswatbank.com
5 For Demat Related Complaints 022-68327310-12 user.demat@saraswatbank.com

To block Digital Channels:

Missed Call Facility Mobile No. Information
Temporary blocking of Card 9595637637 All the cards linked with the mobile number will get temporary blocked and confirmation message will be sent to the customer.

Note:

  1. In case of any fraud or unauthorised transactions on your account, please call our IVR number: 022 41572070 from your registered mobile number to immediately block your Digital Banking channels i.e UPI, Debit card, Internet Banking & Mobile Banking.
SMS Facility SMS Message Format Information
Blocking of Specific Card Send keyword as BLOCK (space) (last four digits of the specific card number) to 9223810000 Example – BLOCK 1234 The specific card for which the request has been sent by the customer will get permanently blocked. Customer will have to apply for a fresh card.
Blocking of Multiple Cards (Permanent Block) Send keyword as BLOCK to 9223810000 Example – BLOCK All the cards which are linked to the accounts of the same Customer Number will be permanently blocked. This option can be used by the customer when he/she does not remember his/her card number. Customer will have to apply for a fresh card


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