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New Retail Internet Banking

Dear Customer, kindly note that the said section will be live and available for use from 18th August 2025. Until then kindly use the Old e-Banking.

Toll Free: 18002665555 / 1800229999  
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mPassbook FAQs


mPassbook or Mobile passbook is an advanced, convenient and secure mobile app to get your Account passbook on your smartphone. This will help you in viewing and monitoring your transactions, without visiting Bank to print the same on physical passbook.

  1. Get real-time account balance & other details for your Savings, Current, Fixed Deposit, Recurring Deposit, Term Loan & Overdraft accounts
  2. View your real-time account statements anywhere anytime
  3. Get real-time transaction updates
  4. Track and navigate Saraswat Bank Branch & ATM nearby you
  5. Secured login with dedicated P-PIN

You need a smartphone with an active internet data pack. Also, it is mandatory that you should register your mobile number with Saraswat Bank.

mPassbook is currently available for Android (5.0 and above) & iOS.

No, it is not necessary to register for Mobile Banking facility with Saraswat Bank. Your mobile number linked to your accounts should be registered with Saraswat Bank.

Registration for mPassbook can be done from your smart phone and involves only 3 steps:

  1. Download the application from the Google Play Store or Apple App Store
  2. Select the SIM which is registered with the Bank. (A message will be sent from the registered number and accordingly a confirmation pop up from the Bank will be received after successful registration.)
  3. Set your new 4-digit P-PIN (mPassbook pin)

You will be redirected to Home screen of mPassbook.

Yes, you will be charged by your mobile service provider as per their tariff card. Saraswat Bank will not charge you for the same.

No, you can access your mPassbook from your own mobile handset with Registered Mobile Number.

mPassbook is completely safe & secured application. To login your mPassbook, you have to enter your own P-PIN. Your mPassbook is not storing data on mobile handset, all the data is encrypted to access.

Saraswat Bank mPassbook app works with any mobile service provider. Only a working internet connection on your smartphone like 2G/EDGE/3G/4G/HSPA/WiFi or higher is required.

No, Saraswat Bank mPassbook is totally free. There are no hidden charges.

Yes, the balance shown in mPassbook is real time balance of your account linked with Saraswat bank.

You can download the app & re-register yourself with mPassbook.

No, there are no additional charges for re-registration process at Saraswat bank end. However, you may charge by your mobile service provider as per their tariff card for sending silent message under registration process.

Ensure that your Mobile Number is registered with Saraswat Bank. The Android operating system version should be 5.0 (Lollipop) or above with an active internet data pack. Also, confirm that there is sufficient balance in sim card of your registered mobile number, since a silent sms will be sent by mPassbook application during the registration process.

Update your new Mobile Number through the nearest Saraswat Bank ATM and
follow the step:
  1. 1. Insert your card in ATM
  2. 2. Type your ATM Pin
  3. 3. Select ‘Services’ option
  4. 4. Select ‘Mobile Number Updation’
  5. 5. Type your new Mobile number
  6. 6. Type the One-Time Password (OTP) received on your new Mobile number
  7. 7. After successful validation, your new mobile number will be registered
  8. 8. Now, follow the registration process for mPassbook

This is mainly because of fluctuating mobile network & the SIM of Registered Mobile Number (RMN) is inserted in second slot. Therefore, check whether you have sufficient mobile network to receive OTP.

P-PIN is a 4-digit PIN used to login into mPassbook. You have to set P-PIN during the first-time registration. Without a valid P-PIN, you will not be able to login into mPassbook

Your P-PIN is used to login into Saraswat Bank mPassbook application, whereas MPIN is used to login into Saraswat Bank Mobile Banking app.

No, M-PIN is strictly used to login into Saraswat Mobile banking app only. To login into mPassbook app, you need to set your P-PIN separately.

Yes, do not ever share your P-PIN with anyone. Saraswat Bank never ask for your any PIN. For precaution, you may reset your P-PIN by selecting ‘Forgot Pin’ option of Login screen.

No problem, the app will prompt you to re-enter the correct P-PIN. The app will allow you to enter wrong P-PINs for the maximum number of times. Unless & until you enter a correct P-PIN, you will not be able to login into mPassbook.

  1. First login into mPassbook
  2. On home screen, select first option “My Passbook”
  3. Select your desired accounts
  4. Select Date range
  5. Click on ‘Next’
  6. Your statement for particular account with the date range will be displayed on the screen

Yes, you can view the statement of your own accounts. It is mandatory that all your accounts should be linked to your Registered Mobile Number.

No, at this moment you can not generate statement in PDF format through mPassbook. Once the said facility is incorporated in the mPassbook, you will be notified for the same.

Yes, for availing mPassbook facility, you have to maintain Savings or Current or Fixed Deposit or Recurring Deposit or Term Loan or Overdraft accounts.

Yes, you can use Saraswat Bank mPassbook, if you are maintaining Savings or Current or Fixed Deposit or Recurring Deposit or Term Loan or Overdraft accounts with bank.

Ensure that your mobile has enough data network. This is mainly because of fluctuating mobile network. Re-login to your mPassbook.

  1. After login, on Home Page, select ATM & Branch Locator
  2. Select ‘Nearest ATM’ or ‘Branch’
  3. Either select on ‘View on Map’ or select State, City & Branch
  4. If your GPS is disabled, it may ask to enable your GPS service
  5. You may navigate now towards your selected branch

Yyou may use this facility without login into mPassbook app. On login screen, select ‘ATM Locator’ & follow the above-mentioned steps.

Yes, you can change your profile picture in mPassbook.

On the Home screen, select Profile Picture icon, it will redirect you to your phone gallery. Select your desired picture from the gallery. Also, on Home Page, go to Profile Settings & select Change your Profile Picture option.

On the Home screen, select Profile Picture icon, it will redirect you to your phone gallery. Select your desired picture from the gallery. Also, on Home Page, go to Profile Settings & select Change your Profile Picture option.

No, it is Not Necessary to upload your profile picture. You may keep it blank.

No, Saraswat Bank does not utilize your Profile picture for any record purpose.

No, Saraswat Bank does not utilize your Profile picture for any record purpose or for want of any KYC compliance.

Ensure that your mobile number is registered with Saraswat Bank & you have sufficient network connectivity. Since, it could be case of mobile network fluctuation / jam.

On the Login Page, select Product icon placed at bottom of the app. It will redirect you to Saraswat Bank website, where you can get all the information about the products.

For more information or any query, select option “Contact us” on the Main screen or call us on 022 41572070.
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